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General FAQ’s
The Bridge FAQ’S
Thrift Store FAQ’S
General FAQ’s

What is the mission of The Neighborhood Center of West Volusia?

The Neighborhood Center’s  mission is to feed the hungry, house the homeless, and prevent homelessness.

When and why was the NHCWV founded?

The Neighborhood Center was founded in 1969 to help the hungry and homeless, with the initial purchase of an old house on Woodland Boulevard in DeLand, Florida.

What services and programs has the NHCWV expanded over the years?

Over the years, the agency has expanded services and programs to meet the increased needs of the community.

What are the critical prevention services offered by NHCWV?

The critical prevention component includes a Food Pantry that distributes food, hygiene products, diapers, baby food and formula, and pet food. Financial support for rent and utilities is also provided to those who qualify.

What is the fee structure for the housing program, and how often do clients meet with caseworkers?

The housing program is a fee-for-service program, and clients meet with a caseworker weekly to discuss exit plans.

How does NHCWV contribute to housing services for individuals and families?

NHCWV provides transitional and permanent housing for men, women, and families. The housing department serves over 150 individuals residing in 118 units. Case managers work with residents towards individual service goals for employment and promoting a safe environment.

Are accomodations available for the deaf and hard of hearing?

Yes, services for the deaf and hard of hearing are available for those in need. Appropriate auxiliary aids and services are available at no cost to clients who are deaf or hard of hearing and may be obtained by request. 

The Bridge FAQ’S

When did The Bridge open, and who owns and funds it?

The Bridge opened in September 2020 and is a City of DeLand-owned and funded entity.

Who operates The Bridge, and in what partnership was it developed?

The Neighborhood Center operates The Bridge, and it was developed in partnership with a local coalition that includes businesses, government, other non-profits, and faith-based organizations.

What services does The Bridge provide to homeless adults?

The Bridge provides homeless adults with lodging and support services such as meals, laundry, showers, health care access, linkage to housing, recreational activities, benefits assistance, and case management.

How are The Bridge and NHCWV activities integrated to provide services?

The Bridge and NHCWV activities are closely integrated and aligned to provide a full spectrum of flexible and responsive services while ensuring seamless client-centered care.

What additional activities are clients encouraged to participate in on campus?

Clients are encouraged to attend Bible study, AA, NA, and other support meetings held on campus.

How does The Bridge contribute to the homeless community’s well-being through its services?

The Bridge contributes to the well-being of the homeless community by providing a range of services, including shelter, meals, health care access, and support for finding permanent housing.

Thrift Store FAQ’S

When did the Neighborhood Center’s Thrift Store relocate, and what is the new address?

The Neighborhood Center’s Thrift Store relocated in October 2022 to 550 South Spring Garden Ave., DeLand.

Besides selling furniture, clothing, and household items, what additional role does the Thrift Store play in supporting center clients?

The Thrift Store plays a crucial role in supporting center clients by offering vouchers that can be redeemed for clothing and furniture, ensuring that those in need have access to essential items.

Until what time are daily donations welcome at the Thrift Store?

Daily donations are welcome until 3:00 PM at the Thrift Store.

How can individuals arrange for the pick-up of larger items for donation, and until what time is this service available?

For larger items, a convenient pick-up service is available by appointment. Individuals can call 386-734-8120 EXT 201 to arrange for pick-up.

What are the operating hours of the Neighborhood Center’s Thrift Store on weekdays?

The Thrift Store is open from 9:00 AM to 6:00 PM, Monday through Friday.

What are the operating hours of the Thrift Store on Saturdays?

On Saturdays, the Thrift Store is open from 8:00 AM to 4:30 PM.


Contact Us

The Neighborhood Center of West Volusia
434 S. Woodland Blvd.
DeLand, FL 32720

(386) 734-8120

info@nhcwv.org

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The Neighborhood Center of West Volusia

1 week ago

The Neighborhood Center of West Volusia
‼️ Cold Weather Shelter Opening February 22, 23, & 24‼️ We are anticipating temperatures to drop to below 40 degrees on Sunday night through Tuesday night. Our cold weather shelter at The Bridge Shelter will be open for individuals seeking a warm place to stay overnight. 📍 Location: 421 S. Palmetto Ave. ⏰ Opening Time: 6:00 PMStay safe and warm! 💙 #aplacewithaheart #coldweathershelter ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
🥣 FOOD DROP ON FEBRUARY 24! 🥗Each month we partner with Second Harvest Food Bank of Central Florida to offer additional food to the community through our Monthly Food Drop events. The offerings are different every time, and typically contain a variety of produce, meat, and dairy products. Join us next week on February 24! 🥕 Food Distribution starts at 12:00pm and continues while supplies last!🚙 Car pickup is strongly encouraged for your convenience and safety! The car line forms along Florida Avenue (please do NOT park along Euclid Avenue!)🍎 NO ID REQUIRED, everyone is welcome! See the attached map for directions.If you have any questions, you can DM us here, visit our website at www.nhcwv.org, or give us a call at 386-734-8120. See you at the Food Drop!#togetherwecanmakeadifference #neighborshelpingneighbors #feedthehungry #nhcwv #lovelocal #foodpantry #mutualaid #deland #debary #deltona #pierson #deleonsprings #seville #westvolusia #florida #groceries ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
We are incredibly proud to celebrate Sarah Dugan, our STEPS Program Director, on being recognized as one of the Daytona Beach News-Journal’s 40 Under Forty honorees!Sarah leads one of our most critical initiatives, working every day to identify, house, and stabilize individuals in our community experiencing homelessness and substance use and mental health challenges. Through the STEPS Program, she helps participants access safe housing, connect to treatment, build life skills, and create a pathway toward long-term stability and independence.Her leadership not only transforms individual lives but strengthens families, reduces homelessness, and makes our entire community healthier and more hopeful.Congratulations, Sarah, on this well-deserved recognition. Your compassion, dedication, and unwavering belief in second chances are changing lives every single day. We are honored to have you leading this vital work. 💙 ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
✨ Big Transformation Underway! ✨Our food pantry is becoming a Choice Pantry, designed like a grocery store so individuals and families can select the foods that best meet their needs. restoring dignity and empowering choice.We’re grateful to Stetson University’s Sarah George Trust Fund for helping fund this transformation, and to Mark Bruner, local handy man, for building custom shelving that’s bringing this vision to life.Follow us to see the progress as this exciting project unfolds! 💛 ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
🎉 The Wait Is Over! 🎉Our Tickets and Sponsorship Window is NOW OPEN!Join us to help prevent homelessness in West Volusia. Your support of our 14th annual Wine to Water helps provide groceries, utilities, water, and rental assistance to neighbors who simply need a hand up.✨ Become a Sponsor and showcase your commitment to our community. dsnp.co/yQUh3U🎟 Grab your tickets early and secure your spot at our largest and most impactful event of the year. tnc.auctionsnap.com/winetowater/eventDon’t wait — this event sells quickly! 💙 Together, we’re keeping families housed and hope alive. #winetowater #aplacewithaheart #neighborshelpingneighbors ... See MoreSee Less

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