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General FAQ’s
The Bridge FAQ’S
Thrift Store FAQ’S
General FAQ’s

What is the mission of The Neighborhood Center of West Volusia?

The Neighborhood Center’s  mission is to feed the hungry, house the homeless, and prevent homelessness.

When and why was the NHCWV founded?

The Neighborhood Center was founded in 1969 to help the hungry and homeless, with the initial purchase of an old house on Woodland Boulevard in DeLand, Florida.

What services and programs has the NHCWV expanded over the years?

Over the years, the agency has expanded services and programs to meet the increased needs of the community.

What are the critical prevention services offered by NHCWV?

The critical prevention component includes a Food Pantry that distributes food, hygiene products, diapers, baby food and formula, and pet food. Financial support for rent and utilities is also provided to those who qualify.

What is the fee structure for the housing program, and how often do clients meet with caseworkers?

The housing program is a fee-for-service program, and clients meet with a caseworker weekly to discuss exit plans.

How does NHCWV contribute to housing services for individuals and families?

NHCWV provides transitional and permanent housing for men, women, and families. The housing department serves over 150 individuals residing in 118 units. Case managers work with residents towards individual service goals for employment and promoting a safe environment.

Are accomodations available for the deaf and hard of hearing?

Yes, services for the deaf and hard of hearing are available for those in need. Appropriate auxiliary aids and services are available at no cost to clients who are deaf or hard of hearing and may be obtained by request. 

The Bridge FAQ’S

When did The Bridge open, and who owns and funds it?

The Bridge opened in September 2020 and is a City of DeLand-owned and funded entity.

Who operates The Bridge, and in what partnership was it developed?

The Neighborhood Center operates The Bridge, and it was developed in partnership with a local coalition that includes businesses, government, other non-profits, and faith-based organizations.

What services does The Bridge provide to homeless adults?

The Bridge provides homeless adults with lodging and support services such as meals, laundry, showers, health care access, linkage to housing, recreational activities, benefits assistance, and case management.

How are The Bridge and NHCWV activities integrated to provide services?

The Bridge and NHCWV activities are closely integrated and aligned to provide a full spectrum of flexible and responsive services while ensuring seamless client-centered care.

What additional activities are clients encouraged to participate in on campus?

Clients are encouraged to attend Bible study, AA, NA, and other support meetings held on campus.

How does The Bridge contribute to the homeless community’s well-being through its services?

The Bridge contributes to the well-being of the homeless community by providing a range of services, including shelter, meals, health care access, and support for finding permanent housing.

Thrift Store FAQ’S

When did the Neighborhood Center’s Thrift Store relocate, and what is the new address?

The Neighborhood Center’s Thrift Store relocated in October 2022 to 550 South Spring Garden Ave., DeLand.

Besides selling furniture, clothing, and household items, what additional role does the Thrift Store play in supporting center clients?

The Thrift Store plays a crucial role in supporting center clients by offering vouchers that can be redeemed for clothing and furniture, ensuring that those in need have access to essential items.

Until what time are daily donations welcome at the Thrift Store?

Daily donations are welcome until 3:00 PM at the Thrift Store.

How can individuals arrange for the pick-up of larger items for donation, and until what time is this service available?

For larger items, a convenient pick-up service is available by appointment. Individuals can call 386-734-8120 EXT 201 to arrange for pick-up.

What are the operating hours of the Neighborhood Center’s Thrift Store on weekdays?

The Thrift Store is open from 9:00 AM to 6:00 PM, Monday through Friday.

What are the operating hours of the Thrift Store on Saturdays?

On Saturdays, the Thrift Store is open from 8:00 AM to 4:30 PM.


Contact Us

The Neighborhood Center of West Volusia
434 S. Woodland Blvd.
DeLand, FL 32720

(386) 734-8120

info@nhcwv.org

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The Neighborhood Center of West Volusia

1 week ago

The Neighborhood Center of West Volusia
We are calling today Chardonnay Saturday, 🥂and we’re raising a glass to some of our partners who help make our work possible. Please join us in recognizing these generous Chardonnay Level Wine to Water Sponsors! The West Volusia Beacon Bondesen Automotive Bobbi Baugh Art Mainstreet Community Bank of Florida Quality Quickprint SpartonGery Kallos WalkerBecause of these community-minded sponsors, we can provide critical support to neighbors in need—from meals and groceries to utility and rental assistance —helping families remain safely in their homes. 🥂Cheers to our Chardonnay Sponsors for keeping the spirit of community flowing, from Wine to Water… transforming compassion into action! #ChardonnaySaturday #WineToWater #CommunityImpact #PreventHomelessness #WestVolusia #CommunityPartners ... See MoreSee Less

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The Neighborhood Center of West Volusia

1 week ago

The Neighborhood Center of West Volusia
🍷 Cabernet Sponsor Spotlight: MBI Direct Mail + Digital A special thank you to MBI Direct Mail & Digital for supporting Wine to Water as a Cabernet Sponsor.MBI connects businesses, agencies, and brokers with cost-effective and innovative direct mail & digital marketing solutions. As a company that helps organizations communicate and connect with their audiences, MBI understands the power of reaching people, and their support helps us reach neighbors in need throughout West Volusia.Through Wine to Water sponsorships, businesses like MBI help the Neighborhood Center provide critical assistance, including meals, groceries, utilities, and rental support for families facing financial crisis.Together, we’re delivering hope and stability!#WineToWater #PreventHomelessness #WestVolusia #CommunityPartners ... See MoreSee Less

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The Neighborhood Center of West Volusia

1 week ago

The Neighborhood Center of West Volusia
🍷 We’re grateful to Mears Wealth Management Group for supporting Wine to Water as a Cabernet Sponsor.Their continued commitment to helping individuals and families plan for a secure future mirrors the work we do every day at the Neighborhood Center of West Volusia, helping neighbors regain stability during difficult times. Thanks to partners like Mears Wealth Management, our clients facing financial hardship can receive assistance with essentials such as groceries, utilities, water, and rent, helping them remain safely in their homes.Strong communities are built when businesses invest in their neighbors' well-being. We are proud to have Mears Wealth Management as part of the Wine to Water community!#WineToWater #CommunityImpact #PreventHomelessness #WestVolusia ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
🚗💙 Boulevard Tire Center is more than Tires…!They are also our Presenting Sponsor of this year’s Wine to Water! Just like they go the extra mile for their customers, Boulevard Tire Center goes the extra mile for our community—helping families stay in their homes and thrive.Because of sponsors like Boulevard Tire, the Neighborhood Center of West Volusia can provide meals, utilities, and rental assistance, turning compassion into real, lasting impact. Together, we’re keeping neighbors rolling forward, one family at a time.#WineToWater #CommunityChampions #PreventHomelessness #MoreThanTires #BoulevardTire #NeighborhoodCenterWV ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
Thank you to this lovely lady for donating handmade blankets and hygiene kits for our neighbors in need. ♥️ ... See MoreSee Less

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West Volusia is a 501(c)(3) non-profit organization. EIN: 59-129-5217 Email: info@nhcwv.org
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