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General FAQ’s
The Bridge FAQ’S
Thrift Store FAQ’S
General FAQ’s

What is the mission of The Neighborhood Center of West Volusia?

The Neighborhood Center’s  mission is to feed the hungry, house the homeless, and prevent homelessness.

When and why was the NHCWV founded?

The Neighborhood Center was founded in 1969 to help the hungry and homeless, with the initial purchase of an old house on Woodland Boulevard in DeLand, Florida.

What services and programs has the NHCWV expanded over the years?

Over the years, the agency has expanded services and programs to meet the increased needs of the community.

What are the critical prevention services offered by NHCWV?

The critical prevention component includes a Food Pantry that distributes food, hygiene products, diapers, baby food and formula, and pet food. Financial support for rent and utilities is also provided to those who qualify.

What is the fee structure for the housing program, and how often do clients meet with caseworkers?

The housing program is a fee-for-service program, and clients meet with a caseworker weekly to discuss exit plans.

How does NHCWV contribute to housing services for individuals and families?

NHCWV provides transitional and permanent housing for men, women, and families. The housing department serves over 150 individuals residing in 118 units. Case managers work with residents towards individual service goals for employment and promoting a safe environment.

Are accomodations available for the deaf and hard of hearing?

Yes, services for the deaf and hard of hearing are available for those in need. Appropriate auxiliary aids and services are available at no cost to clients who are deaf or hard of hearing and may be obtained by request. 

The Bridge FAQ’S

When did The Bridge open, and who owns and funds it?

The Bridge opened in September 2020 and is a City of DeLand-owned and funded entity.

Who operates The Bridge, and in what partnership was it developed?

The Neighborhood Center operates The Bridge, and it was developed in partnership with a local coalition that includes businesses, government, other non-profits, and faith-based organizations.

What services does The Bridge provide to homeless adults?

The Bridge provides homeless adults with lodging and support services such as meals, laundry, showers, health care access, linkage to housing, recreational activities, benefits assistance, and case management.

How are The Bridge and NHCWV activities integrated to provide services?

The Bridge and NHCWV activities are closely integrated and aligned to provide a full spectrum of flexible and responsive services while ensuring seamless client-centered care.

What additional activities are clients encouraged to participate in on campus?

Clients are encouraged to attend Bible study, AA, NA, and other support meetings held on campus.

How does The Bridge contribute to the homeless community’s well-being through its services?

The Bridge contributes to the well-being of the homeless community by providing a range of services, including shelter, meals, health care access, and support for finding permanent housing.

Thrift Store FAQ’S

When did the Neighborhood Center’s Thrift Store relocate, and what is the new address?

The Neighborhood Center’s Thrift Store relocated in October 2022 to 550 South Spring Garden Ave., DeLand.

Besides selling furniture, clothing, and household items, what additional role does the Thrift Store play in supporting center clients?

The Thrift Store plays a crucial role in supporting center clients by offering vouchers that can be redeemed for clothing and furniture, ensuring that those in need have access to essential items.

Until what time are daily donations welcome at the Thrift Store?

Daily donations are welcome until 3:00 PM at the Thrift Store.

How can individuals arrange for the pick-up of larger items for donation, and until what time is this service available?

For larger items, a convenient pick-up service is available by appointment. Individuals can call 386-734-8120 EXT 201 to arrange for pick-up.

What are the operating hours of the Neighborhood Center’s Thrift Store on weekdays?

The Thrift Store is open from 9:00 AM to 6:00 PM, Monday through Friday.

What are the operating hours of the Thrift Store on Saturdays?

On Saturdays, the Thrift Store is open from 8:00 AM to 4:30 PM.


Contact Us

The Neighborhood Center of West Volusia
434 S. Woodland Blvd.
DeLand, FL 32720

(386) 734-8120

info@nhcwv.org

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The Neighborhood Center of West Volusia

5 days ago

The Neighborhood Center of West Volusia
🇺🇸 Attention Veterans! 🇺🇸If you’ve served in the U.S. Military and are experiencing homelessness or at risk, help is here.Join us at the Veteran Services Connection Event to get connected with shelter, housing, healthcare, and essential resources.📅 Tuesday, August 26th🕗 8:00 AM – 2:00 PM📍 Volusia County Health Department1845 Holsonback Drive, Daytona Beach, FL✅ Snacks & refreshments provided✅ Free hygiene items and socks✅ VA staff & partner organizations on-site to assistHelpful (but not required) documents: SS card, birth certificate, DD-214, photo ID. If you don’t have these, we’ll help you get started!📞 Immediate need? Call the Homeless Hotline: 1-877-424-3838Let’s work together to ensure every Veteran has the support they deserve. Share this post to spread the word!#Veterans #CommunitySupport #EndHomelessness #VeteranServices #VolusiaCounty ... See MoreSee Less

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The Neighborhood Center of West Volusia

7 days ago

The Neighborhood Center of West Volusia
Today, we had the privilege of attending the Women United Volusia Chapter Power of the Purse event — an inspiring gathering of women dedicated to creating real impact in our community. 💪✨This incredible group has been a strong supporter of our mission, helping to provide support for our Family Emergency Shelter and ensuring children in our community had nutritious meals this summer through our food pantry. Their generosity and leadership truly make a difference for families in need.Thank you, Women United, for showing the power of collective giving and the heart of our community in action! ❤️ ... See MoreSee Less

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The Neighborhood Center of West Volusia

1 week ago

The Neighborhood Center of West Volusia
🥣 FOOD DROP ON AUGUST 26! 🥗Each month we partner with Second Harvest Food Bank of Central Florida to offer additional food to the community through our Monthly Food Drop events. The offerings are different every time, and typically contain a variety of produce, meat, and dairy products. Join us this month on August 26!🥕 Food Distribution starts at 12:00pm and continues while supplies last!🚙 Car pickup is strongly encouraged for your convenience and safety!🍎 NO ID REQUIRED, everyone is welcome! See the attached map for directions.If you have any questions, you can DM us here, visit our website at www.nhcwv.org, or give us a call at 386-734-8120. See you at the Food Drop!#togetherwecanmakeadifference #neighborshelpingneighbors #feedthehungry #nhcwv #lovelocal #foodpantry #mutualaid #deland #debary #deltona #pierson #deleonsprings #seville #westvolusia #florida #groceries ... See MoreSee Less

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The Neighborhood Center of West Volusia

1 week ago

The Neighborhood Center of West Volusia
Help Turn a Shelter into a Home 🏡When families transition from our shelter into permanent housing, they often move in with very little. You can help make their new space feel like home.Currently Needed: Twin Size Bedding: Mattress covers, sheets, pillows, comforters/quilts Towels & WashclothsItems can be dropped off or shipped to our main campus located at 434 South Woodland Ave. Deland 32720, between 9 am and 4 pm, Monday through Friday.Thank you! Your donation provides comfort and dignity as neighbors begin their next chapter. ❤#aplacewithaheart #housethehomeless #TheNeighborhoodCenter #comfortandhope ... See MoreSee Less

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The Neighborhood Center of West Volusia

2 weeks ago

The Neighborhood Center of West Volusia
🏡 Exciting possibilities for housing in DeLand!Last night, we attended the City of DeLand, FL public open house on proposed Tiny Home regulations — a conversation especially meaningful as we work on our Housing Opportunity Project (HOP): recycled shipping containers turned into beautiful transitional homes for individuals and families moving forward after staying in our shelters.Tiny homes could be another creative solution to expand affordable housing options, and we’re excited to see this conversation taking shape!If you couldn’t attend, your voice still matters. 🗣 Share your thoughts with the City of DeLand here:engage.zencity.io/deland-fl/en/engagements/81db9368-be5f-4035-b481-e293d0852770?utm_medium=referralLet’s work together toward a future where everyone has a safe, stable place to call home. ❤️ ... See MoreSee Less

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West Volusia is a 501(c)(3) non-profit organization. EIN: 59-129-5217 Email: info@nhcwv.org
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