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General FAQ’s
The Bridge FAQ’S
Thrift Store FAQ’S
General FAQ’s

What is the mission of The Neighborhood Center of West Volusia?

The Neighborhood Center’s  mission is to feed the hungry, house the homeless, and prevent homelessness.

When and why was the NHCWV founded?

The Neighborhood Center was founded in 1969 to help the hungry and homeless, with the initial purchase of an old house on Woodland Boulevard in DeLand, Florida.

What services and programs has the NHCWV expanded over the years?

Over the years, the agency has expanded services and programs to meet the increased needs of the community.

What are the critical prevention services offered by NHCWV?

The critical prevention component includes a Food Pantry that distributes food, hygiene products, diapers, baby food and formula, and pet food. Financial support for rent and utilities is also provided to those who qualify.

What is the fee structure for the housing program, and how often do clients meet with caseworkers?

The housing program is a fee-for-service program, and clients meet with a caseworker weekly to discuss exit plans.

How does NHCWV contribute to housing services for individuals and families?

NHCWV provides transitional and permanent housing for men, women, and families. The housing department serves over 150 individuals residing in 118 units. Case managers work with residents towards individual service goals for employment and promoting a safe environment.

Are accomodations available for the deaf and hard of hearing?

Yes, services for the deaf and hard of hearing are available for those in need. Appropriate auxiliary aids and services are available at no cost to clients who are deaf or hard of hearing and may be obtained by request. 

The Bridge FAQ’S

When did The Bridge open, and who owns and funds it?

The Bridge opened in September 2020 and is a City of DeLand-owned and funded entity.

Who operates The Bridge, and in what partnership was it developed?

The Neighborhood Center operates The Bridge, and it was developed in partnership with a local coalition that includes businesses, government, other non-profits, and faith-based organizations.

What services does The Bridge provide to homeless adults?

The Bridge provides homeless adults with lodging and support services such as meals, laundry, showers, health care access, linkage to housing, recreational activities, benefits assistance, and case management.

How are The Bridge and NHCWV activities integrated to provide services?

The Bridge and NHCWV activities are closely integrated and aligned to provide a full spectrum of flexible and responsive services while ensuring seamless client-centered care.

What additional activities are clients encouraged to participate in on campus?

Clients are encouraged to attend Bible study, AA, NA, and other support meetings held on campus.

How does The Bridge contribute to the homeless community’s well-being through its services?

The Bridge contributes to the well-being of the homeless community by providing a range of services, including shelter, meals, health care access, and support for finding permanent housing.

Thrift Store FAQ’S

When did the Neighborhood Center’s Thrift Store relocate, and what is the new address?

The Neighborhood Center’s Thrift Store relocated in October 2022 to 550 South Spring Garden Ave., DeLand.

Besides selling furniture, clothing, and household items, what additional role does the Thrift Store play in supporting center clients?

The Thrift Store plays a crucial role in supporting center clients by offering vouchers that can be redeemed for clothing and furniture, ensuring that those in need have access to essential items.

Until what time are daily donations welcome at the Thrift Store?

Daily donations are welcome until 3:00 PM at the Thrift Store.

How can individuals arrange for the pick-up of larger items for donation, and until what time is this service available?

For larger items, a convenient pick-up service is available by appointment. Individuals can call 386-734-8120 EXT 201 to arrange for pick-up.

What are the operating hours of the Neighborhood Center’s Thrift Store on weekdays?

The Thrift Store is open from 9:00 AM to 6:00 PM, Monday through Friday.

What are the operating hours of the Thrift Store on Saturdays?

On Saturdays, the Thrift Store is open from 8:00 AM to 4:30 PM.


Contact Us

The Neighborhood Center of West Volusia
434 S. Woodland Blvd.
DeLand, FL 32720

(386) 734-8120

info@nhcwv.org

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The Neighborhood Center of West Volusia

1 day ago

The Neighborhood Center of West Volusia
Join us in celebrating Sofia Rivas, our Housing Director, for graduating with the 2025 Leadership West Volusia class! 🎓💙This achievement reflects her commitment to serving our community and strengthening collaboration across West Volusia. We are incredibly proud that she is now part of the leadership West Volusia alumni network.Help us congratulate Sofia on this well-deserved milestone! 🌟#LeadershipWestVolusia #NeighborhoodCenter #CommunityLeadership DeLand & Greater West Volusia Chamber of Commerce ... See MoreSee Less

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The Neighborhood Center of West Volusia

3 days ago

The Neighborhood Center of West Volusia
We had a wonderful time participating in the DeLand Christmas Parade tonight! Our team, volunteers, and supporters came together to spread holiday cheer and celebrate this special season with our community.Thank you to everyone who waved, smiled, and shared the joy along the parade route, your support keeps us moving forward in our mission to feed the hungry, house the homeless, and prevent homelessness here in West Volusia.Wishing you all a bright, safe, and joyful holiday season! ❤️🎅🤶#neighborhoodcenter #delandchristmasparade #CommunityStrong #HolidayCheer ... See MoreSee Less

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The Neighborhood Center of West Volusia

4 days ago

The Neighborhood Center of West Volusia
A big thank you to Florida Health Care Plans for hosting a food drive and to our friend Catherine Rosekelley for delivering this generous donation to support our pantry! 🥫💙We’re grateful to have community partners who understand that access to nutritious food is essential to the health and well-being of our neighbors. FHCP is just one of many incredible partners helping us ensure West Volusia families have the support they need, especially during the busy holiday season.Together, we’re building a stronger, healthier community—one meal at a time. ❤️#CommunityPartners #FHCP #FoodDrive #HealthAndWellbeing #NeighborhoodCenter #FightingHunger #WestVolusia #StrongerTogether ... See MoreSee Less

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The Neighborhood Center of West Volusia

4 days ago

The Neighborhood Center of West Volusia
Amazing things happen when our community comes together! We couldn’t do this work without support like this. Huge thank-you to everyone who helped make it possible!A huge THANK YOU to everyone who stopped by last night’s TipZ for The Neighborhood Center of West Volusia! In just two hours, we raised $1,785.60 — and thanks to an anonymous donor match, that amount doubled to $3,571.20! The spirit of giving is truly alive and well this holiday season. ❤️🎄 ... See MoreSee Less

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The Neighborhood Center of West Volusia

5 days ago

The Neighborhood Center of West Volusia
A huge thank you to PetSmart and to our friends at the Community Foundation and United Way of Volusia-Flagler Counties for donating a giant bag of stuffed animals for our SantaLand Toy Giveaway! 🎁🐻✨These cuddly gifts will bring so much joy to the children we serve this holiday season.We’re also excited to share this photo of Sofia Rivas, our Director of Housing and newly named Shirley Tousley Employee of the Year, who picked up the donation on our behalf. 🌟Thank you for helping us spread holiday magic and hope across West Volusia! ❤️🎄#SantaLand #CommunitySupport #UnitedWay #CommunityFoundation #PetSmart #HolidayGiving #NeighborhoodCenter #TogetherWeGive #WestVolusia #HopeForTheHolidays ... See MoreSee Less

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